Shipping & Delivery Policy
Last Updated: May 20, 2025
At Nerafox, we specialize in delivering digital products such as Instagram caption packs, templates, highlight icons, and other social media resources. As such, no physical items are shipped.
📦 Digital Product Delivery
- All our products are delivered digitally via download link or email after successful payment.
- Once your payment is confirmed, you will be redirected to a download page or receive an email containing your download instructions.
- Delivery is usually instant, but in rare cases, it may take up to 30 minutes due to server processing or payment gateway delays.
📨 Email Delivery
- If you do not receive the product within 30 minutes, please check your spam/junk folder.
- If the product is still not delivered, please contact us at info@nerafox.in.net with your order ID.
⚠️ Failed or Incomplete Downloads
- If your download fails or becomes corrupted, you can reattempt from the same link provided or contact us for a fresh link.
- We allow limited re-downloads, so please save your file securely after download.
📌 Important Notes
- Our products are digital downloads only. We do not ship any physical items.
- Please ensure your email address is entered correctly during checkout to avoid delivery issues.
- No refunds are provided once the download link is delivered (refer to our Refund Policy).
💬 Need Help?
If you have any issues with your digital delivery, feel free to contact our support team:
Email: info@nerafox.in.net